High-performance connectivity enables stronger fan engagement and better analytics

Today’s sports and entertainment fans expect a great experience at every event. Large public venues (LPVs) compete for consumer dollars against rich, immersive in-home entertainment systems. That means venue owners and managers must seek new ways to connect guests with their brands—through social sharing, simpler concession ordering, online wagering and other offerings. These venues must also support complex facilities operations and satisfy public health and safety regulations. 

RUCKUS® checks every item on your network integration checklist, with: 

  • High-performance Wi-Fi and switch technology
  • Analytics and assurance
  • Wired and wireless management
  • In-house RF and LAN design team assistance
  • IoT data aggregation 
  • Health and safety systems enablement 

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  • Delivers fast, reliable guest connectivity

    RUCKUS Wi-Fi 6 technology brings fast, reliable connectivity to ultra-dense LPV environments to support the immersive, interactive experiences fans crave. Guests can be engaged, rewarded and impressed through personalized applications and targeted marketing, from the front row to the nosebleed seats. They can order refreshments, buy merchandise or check in on their favorite player’s stats. A RUCKUS network enables: 

    • Innovative interactions that create new fan engagement opportunities
    • Secure, reliable connections that can scale to support new apps, devices and use cases 
    • Streamlined wired and wireless management 

  • Enables a world of new IoT experiences

    Venue owners and operators are looking to the internet of things (IoT) to reimagine the way they entertain fans. But implementing IoT isn’t always easy, with fragmented applications and multiple wireless protocols to support. The RUCKUS IoT Suite lets you: 

    • Aggregate smart building IoT data—making venues safer, greener and more comfortable
    • Improve guest comfort, convenience, safety and security
    • Simplify resource management by consolidating multiple physical-layer IoT networks into a single, converged RUCKUS wireless network 
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Customer Stories

Paycom Center

Arena enhances fan experience while monetizing network with RUCKUS switches and APs

Paycom Center (formerly known as the Chesapeake Energy Arena) is home to the NBA’s OKC Thunder basketball team in addition to large concerts and sporting events.  

It wasn’t long after the Thunder arrived in Oklahoma City that the arena’s sold-out games challenged the wired and wireless network to the brink. Existing access points (APs) and switches weren’t able to keep up with demand, and support costs became too costly. Moreover, guests were required to use cell phone providers to access the internet and text messages.   

For their redesigned enterprise network, Paycom Center selected RUCKUS Networks as their preferred partner. The arena deployed RUCKUS ICX® switches at the distribution and access layers and used RUCKUS APs in the trusses and catwalks to increase speed and expand coverage. Once the network was up and running, arena IT used RUCKUS AI™ to deliver service assurance for IT and business intelligence to line-of-business stakeholders.  

Today, Paycom Center provides free guest Wi-Fi and more than 10,000 network ports that support 330 wired and wireless tablets running Bypass POS. Plus, the arena can now use auto-ticket generation for network events and proactive response.